Sun
Imaging
TERMS
& CONDITIONS
The terms below are an important part of the service contract between
you and Sun Imaging. Once you apply for our service, you
must agree to these terms and conditions or your order will not be processed.
The following words used in context of the Service Contract are defined
as follows:
"Provider" - Sun Imaging
"Client" - The party wishing to engage in web hosting, Internet access,
or Internet services
Client Name: Customer
The Internet is intended for use by mature adults (and by minors when
supervised by mature adults). Our clients are expected to use the Internet
with respect, courtesy, and responsibility, giving due regard to the
rights of other Internet users. The client is expected to have a basic
knowledge of how the Internet functions, the types of uses which are
generally acceptable, and the types of uses which are to be avoided.
Common sense is the best guide as to what is considered acceptable use.
The following are unacceptable uses: Illegality in any form, including
but not limited to activities such as unauthorized distribution or copying
of copyrighted software, violation of U.S. export restrictions, harassment,
fraud, trafficking in obscene material, drug dealing, and other illegal
activities.
Net abuse, including but not limited to activities such as using a non-existent
email return address on a commercial solicitation, spamming (sending
unsolicited advertising to numerous email addresses or newsgroups and/or
generating a significantly higher volume of outgoing email than a normal
user), trolling (posting outrageous messages to generate numerous responses),
mailbombing (sending multiple messages without significant new content
to the same user), subscribing someone else to a mailing list without
that person's permission, cross-posting articles to an excessive number
of newsgroups, or attempting without authorization to enter into a secured
computer system. The provider reserves the right to determine what constitutes
net abuse.
Tortuous conduct, including but not limited to posting of defamatory,
scandalous, or private information about a person without their consent,
intentionally inflicting emotional distress, or violating trademarks,
copyrights, or other intellectual property rights. Misuse of system
resources, including but not limited to employing posts or programs
which consume excessive CPU time or storage space; permitting use of
mail services, mail forwarding capabilities, POP accounts, or autoresponders
other than for the clients own account; or resale of access to CGI scripts
installed on our servers.
Domain pointers are to be used for the purpose of having more than one
way to find the same site, not for the purposes of sharing an account
among multiple sites. A domain pointer may not be set up to reference
a subdirectory within an existing Web hosting account served by the
provider or any other provider. Domain pointers are not to be used as
a substitute for purchasing separate accounts.
The Provider agrees to provide, and Client agrees to receive, access
to the public servers or Web hosting services according to the following
terms and conditions:
Client will use the virtual server or Web hosting packages and all other
provided services in a manner consistent with any and all applicable
laws of the State of California, and the US Federal Government. Client
authorizes Provider to charge all fees due to the submitted credit card
or checking account. Provider reserves the right, in its sole discretion,
to deactivate the Client's virtual server or Web hosting account(s)
without further warning upon an indication of credit problems including
delinquent payments, or if this service contract is violated, or if
Client's account or the traffic on this account causes any kind of network
or server problem / disturbances. Since client is not allowed to resell
web space, (unless a re-seller agreement has been approved) the provider
reserves the right to disable an account or some of its files or directories
if client violates this policy.
Provider reserves the right, in its sole discretion, to deactivate
the Client's virtual server or Web hosting account(s) without further
warning upon an indication of credit problems including delinquent payments,
or if this service contract is violated, or if Client's account
or the traffic on this account causes any kind of network or server
problem / disturbances. Since client is not allowed to resell web space,
(unless a re-seller agreement has been approved) the provider reserves
the right to disable an account or some of its files or directories
if client violates this policy.
THE PROVIDER SERVICE IS PROVIDED ON AN "AS IS, AS AVAILABLE"
BASIS. THE PROVIDER GIVES NO WARRANTY, EXPRESSED OR IMPLIED, FOR ALL
WEB HOSTING PACKAGES AND ALL OTHER SERVICES PROVIDED, INCLUDING, WITHOUT
LIMITATION, WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE. THIS NO WARRANTY EXPRESSLY INCLUDES ANY REIMBURSEMENT
FOR LOSSES OF INCOME DUE TO DISRUPTION OF SERVICE BY PROVIDER OR ITS
PROVIDERS BEYOND THE FEES PAID BY CLIENT TO PROVIDER FOR SERVICES.
Availability of Services
Subject to the terms and conditions of this Agreement, Sun Imaging shall
use commercially reasonable efforts to provide hosting on a twenty-four
(24) hours a day, seven (7) days a week basis throughout the term of
this Agreement. Client agrees that from time to time the hosting service
may be inaccessible or inoperable for any reason, including, without
limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures
or repairs that Sun Imaging may undertake from time to time; or (iii)
causes beyond the control of Sun Imaging or that are not reasonably
foreseeable by Sun Imaging, including, without limitation, interruption
or failure of telecommunication or digital transmission links, hostile
network attacks, network congestion or other failures. Client further
agree that the availability of hosting service may be inaccessible during
periods of time for scheduled upgrades or downgrades. Client agrees
that Sun Imaging has no control of availability of hosting on a continuous
or uninterrupted basis.
Provider is not responsible for any damages arising from Client's use
of Provider or by Client's inability to use the public servers, Web
hosting packages and any other services for any reason. While Provider
shall make every reasonable effort to protect and backup data for Client
on a regular basis, Provider is not responsible for Client's files residing
on Provider. Client is solely responsible for independent backup of
data stored on Providers server and network. If Provider needs and is
able to restore client's files due to a file lost provider is not responsible
for, provider may charge an additional fee for this service.
CLIENT HEREBY AGREES THAT ALL DOMAIN NAMES AND ANY MATERIAL SUBMITTED
FOR PUBLICATION ON PROVIDER THROUGH CLIENT'S ACCOUNT(S) WILL NOT VIOLATE
OR INFRINGE ANY COPYRIGHT, TRADEMARK, PATENT, STATUTORY, COMMON LAW
OR PROPRIETARY RIGHTS OF OTHERS, OR CONTAIN ANYTHING LIBELOUS OR HARMFUL.
ANY POTENTIALLY ILLEGAL ACTIVITY MAY BE DEACTIVATED WITHOUT WARNING
BY THE PROVIDER. CLIENT HEREBY AGREES TO INDEMNIFY AND HOLD HARMLESS
THE PROVIDER FOR ANY CLAIM RESULTING FROM THE SUBMISSION OF ILLEGAL
MATERIALS. CLIENT HEREBY AGREES THAT ALL DOMAIN NAMES AND ANY MATERIAL
SUBMITTED FOR PUBLICATION ON PROVIDER THROUGH CLIENT'S ACCOUNT(S) WILL
NOT CONTAIN ANYTHING LEADING TO AN ABUSIVE OR UNETHICAL USE OF THE PUBLIC
SERVER OR WEB HOSTING PRODUCT (S) OR THE HOST SERVER(S). ABUSIVE AND
UNETHICAL MATERIALS AND USES INCLUDE, BUT ARE NOT LIMITED TO PORNOGRAPHY,
OBSCENITY, NUDITY, VIOLATIONS OF PRIVACY, COMPUTER VIRUSES, HACKING,
WAREZ, AND ANY HARASSING AND HARMFUL MATERIALS OR USES. CLIENT HEREBY
A GREES TO INDEMNIFY AND HOLD HARMLESS THE PROVIDER FROM ANY CLAIM RESULTING
FROM YOUR PUBLICATION OF MATERIALS OR YOUR USE OF THOSE MATERIALS. PROVIDER
MAY OR MAY NOT GIVE NOTICE BEFORE DEACTIVATING THE USE OF AN ACCOUNT(S)
WHICH THE PROVIDER DECIDES IS AN ABUSIVE OR UNETHICAL USE OF THE VIRTUAL
SERVER ACCOUNT(S) OR HOST SERVER(S). PROVIDER MAY CHARGE A $150 DEACTIVATION
FEE IF CLIENTS VIOLATION LEADS TO AN ACCOUNT DEACTIVATION OR SUSPENSION.
Due to the public nature of the Internet, all information should be
considered publicly accessible and important or private information
should be treated carefully. Provider is not liable for protection,
routing, delivery, collection or privacy of electronic mail or other
information transferred through the Internet or any other network provider
or its customers may utilize. Use of distribution lists via unsolicited
electronic mail or other mass electronic mailings (UCE) is strictly
prohibited. Provider reserves the right to deactivate the Client's account(s)
upon an indication of such activity without further notice. Client hereby
agrees to indemnify and hold harmless the provider from any claim resulting
from the Client's or another party's use of electronic mail service(s)
on the Client's account(s). Provider reserves the right to charge a
$150 deactivation fee, if client's violation of provider's anti-spamming
policy leads to an account deactivation or suspension. In the event
it is necessary to refer any dispute to an attorney, a collection agency,
or resolve it in a court of law, the prevailing party will be entitled
to an award of reasonable attorney's fees, collection fees, and all
costs associated with any legal action, whether or not a suit shall
actually be filed.
PAYMENT TERMS
Client acknowledges that there is NO cooling-off period! All orders,
sales and terms are final once the service is ordered (i.e. by clicking
the order button of the online order form). If an account has been setup and the initial setup fee is
not paid, provider has the right to immediately close the account and
to refuse service. Sun Imaging reserves the right to change prices or
to institute new charges at any time, upon prior notice. Price changes
and institution of new charges implemented during your membership period
will apply to subsequent membership periods after the effective date
of the change. All pricing changes will be posted on the Sun Imaging
web site, and such posting shall be considered sufficient notice to
you of such changes. You are responsible for regularly reviewing pricing
information as posted so that you have notice of such changes. Your
continued use of Sun Imaging services, or your failure to terminate
your membership, after any such changes are posted (or effective) will
constitute your acceptance of the prices for subsequent membership periods.
If a credit card payment is declined by the client's bank or if the
account is not paid on time provider will charge a $29.00 late fee per
billing cycle and a $45.00 fee for each payment-related suspension.
If client disputes justified charges by provider on his or her credit
card, provider has the right to charge a $150.00 administration fee
in addition to the regular suspension charge and immediately discontinue
service.
Computer Programming: $80.00 per hour, minimum of one half
hour. Any creative design, digital imaging, programming or digital alteration
falls under the category of computer programming.
Technical Support /Diagnostic Fee: $25.00 per quarter hour
(remote client system support)
Domain Name Registration: $33.00 annual
Internet
Services: published pricing is available at http://www.sunimaging.com/
We accept payment by credit and debit card, company check,
cashier's check, or money order. If you have any problems with your Internet service or invoice please contact Sun Imaging (billing@sunimaging.com) within ten (10)
working days.
THE PROVIDER SERVICE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. THE
PROVIDER GIVES NO WARRANTY, EXPRESSED OR IMPLIED, FOR ALL WEB HOSTING
PACKAGES AND ALL OTHER SERVICES PROVIDED, INCLUDING, WITHOUT LIMITATION,
WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
THIS NO WARRANTY EXPRESSLY INCLUDES ANY REIMBURSEMENT FOR LOSSES OF INCOME
DUE TO DISRUPTION OF SERVICE BY PROVIDER OR ITS PROVIDERS BEYOND THE FEES
PAID BY CLIENT TO PROVIDER FOR SERVICES.
http://www.sunimaging.com
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